Privacy Policy

Privacy Policy

ZIGExN Co.,Ltd. considers the importance of responsibility to society and also the importance of proper management for personal information with the aim of strengthening the protection of personal information, we will comply with the Japanese Industrial Standard "JIS Q 15001",the law on protection of the personal information and the guidelines established by the government and other laws, and use information on the Internet.
In providing our services, we have set up "the Privacy Policy" here in order to properly handle personal information with voluntary rules and frameworks appropriate for our corporate philosophy and business content.
We will strive to protect personal information with all the officers and employees of ZIGExN Co.,Ltd and observe, maintain and continuously improve the "Personal information protection management system" (This policy, internal regulations on personal information protection, etc.).

1. Acquisition and use of personal identifiable information

We clearly identify the purpose of use of acquired personal information and notify the purpose of use as followings.
ZIGExN Co.,Ltd. collects personal information for the purpose of

  1. (1) communicating with those who use Car-Tana in order to deal with the inquiries that users make.
  2. (2) offering the information that Users need.
  3. (3) informing Users of any important notices from Car-Tana
  4. (4) providing advertisement on the services that we recommend Users.

We will acquire personal information in a fair and appropriate manner within the range of necessity for achieving its purpose of use.
In addition, unless there is a legitimate reason or reasonable due to the consent from our customers, we will only use it within the range of necessity for achieving its purpose of use. We will take measures not to use it beyond its purpose, beyond the range of necessity for achieving the purpose of use, and not to use it for uninteded use.
If we need to provide personal information of our customers to third parties or require any disclosures, we will comply with the Japanese Industrial Standard "Personal Information Management System - Requirements (JIS Q 15001)" ,personal information protection management system, under strict and impartial management.

2. Our system for Privacy Policy

In order to properly manage personal information, we have a chief administrator (personal information protection administrator) and we will establish an internal organization that clarifies roles and responsibilities.

3. Safety management of personal information

We will take necessary precautions and corrective measures to all personal information and manage it properly to prevent loss, destruction, tampering, leakage, unauthorized access, theft, taking out etc.
Additionally, when we delegate the processing of personal information to a third party, we conclude a contract regulating personal information compliance with the Japanese Industrial Standard "Personal Information Management System - Requirements (JIS Q 15001)"

4. Compliance with laws and other norms concerning personal information

We will comply with the guidelines and other norms established by Japanese government , which are the "Law Concerning the Protection of Personal Information" (Law No. 57 of May 30, 2003), the Japanese Industrial Standard "Personal Information Protection Management System - Requirements (JIS Q 15001), and other laws concerning the protection of personal information.

5. Regarding the complaints of Personal Information and its Consultation Desks

We will accept complaints and consultation concerning the handling of personal information and make every effort to respond to it appropriately and promptly.

6. Continuous improvements of personal information protection management system

We will review and strive to improve the "Personal Information Protection Management System" by dealing with the changes in our business, laws and ordinances surrounding business, guidelines, other norms established by Japanese government and the changes in the IT environment, etc.

  • Enactment date : January 26, 2010
  • Revised date : July 21, 2010
  • September 12, 2010
  • September 28, 2016 (partially revised)

The Personal information handled by ZIGExN Co.,Ltd.

Regarding the handling of personal information to be provided Please read and agree on our privacy policy herein and we will clarify how we handle the personal information you provide.

Name of Company or business operator

ZIGExN Co.,Ltd.

Personal information protection administrator

ZIGExN Co.,Ltd. Chief administrator of Personal information protection, Design unit leaders

Definition of personal information

Definition of the "personal information", "personal data" and "principal" in this text shall apply mutatis mutandis to the definition of the personal information protection law (Law No. 57 of 2003).

Purpose of using personal information

  1. 1. To understand the content of the inquiry and respond to the inquiry
  2. 2. We will be able to handle personal information without your consent only if it applies to the following cases.
    1. (1) Based on Japanese laws and its ordinances
    2. (2) When it is necessary for the protection of the life, body or property of a person, and it is difficult to obtain the consent of the person himself / herself
    3. (3) When it is particularly necessary for the improvement of the public health or for the promotion of the healthy development for children, and it is difficult to obtain the consent of the person himself / herself
    4. (4) In cases whereby it is necessary for national agency or a local public entity or a person receiving consignment to cooperate in carrying out the affairs prescribed by Japanese laws and its regulations, and in cases when there is a risk of being interfered for the cooperation mentioned above by obtaining the consent of the principal

Third party provision of personal information

We do not provide personal information obtained to third parties unless we have consent between ZIGExN and the principal or based on Japanese laws and its ordinances.

Delegated administration of personal information

We will never delegate any company to handle personal information.

Acquisition of personal information by a method that are not easily recognized by the principal

Disclosure of personal information to be disclosed etc. and about inquiry desk

We accept the Disclosure, correction, addition or deletion of the purpose of use for disclosure personal information owned by ZIGExN Co.,Ltd. And suspension or elimination of use, suspension of provision to the third party (hereinafter referred to as " Disclosure etc. ") When requested by the user.
Please see "Personal Information Complaints and Consultation Desk" below for the desk to accept disclosure etc.

Personal information complaint and consultation desk

  • ZIGExN Co.,Ltd. Privacy Policy consultation desk
  • 105-0001 3-4-8 Toranomon Minato-ku, Tokyo
  • privacy@zigexn.co.jp